New Ambler Water Department billing system leads to questions about the authenticity of the emailed bills

The Ambler Water Department recently switched its billing system, and the first bills were emailed out. Historically, water bills were sent via postcards through the mail.

With anything new, the question was asked on social media whether the emails were legit. A common scam is to send an email asking for payment using imagery of a legitimate business or service. If you aren’t careful, you can hand over personal and financial information to a nefarious operation.

The Borough of Ambler then made its own social media post stating that bills are legit and that a postcard is also being sent. The email, which can be seen below, included a very pixelated Borough of Ambler logo, which the water department is working on fixing.

Email Image – Borough of Ambler